Contact Us

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We're here to help! If you have any questions, feedback, or need assistance with WeGen Books, our support team is ready to assist you.

Customer Support

For inquiries related to your account, purchases, downloads, payments, or technical issues, please contact us through any of the following channels:

WeGen Technologies Pvt. Ltd.

Email: admin@wegen.in

Website: https://wegen.in

Support Topics

You can contact us regarding:

• Account registration and login issues

• Book purchases and payment inquiries

• Download and reading issues

• Refund requests

• Technical support

• Bug reports

• Feature suggestions

• Copyright or intellectual property concerns

• Privacy and data protection questions

• General feedback

Response Time

Our support team aims to respond to all inquiries within 1–2 business days. Response times may vary during weekends, holidays, or periods of high support volume.

Before Contacting Support

To help us resolve your issue more quickly, please include:

• Your registered email address

• Device model and operating system

• App version

• Book title (if applicable)

• A brief description of the issue

• Screenshots or screen recordings, if available

Report a Problem

If you encounter a technical issue while using WeGen Books, please provide as much detail as possible, including the steps to reproduce the problem. This helps us investigate and resolve issues more efficiently.

Feedback

We value your suggestions and are continuously working to improve WeGen Books. If you have ideas for new features or improvements, we'd love to hear from you.

Thank you for using WeGen Books. We appreciate your support and look forward to providing you with the best possible digital reading experience.